Recent Posts

First Responder Bowl

12/1/2020 (Permalink)

At SERVPRO, we’re huge supporters of our first responders, especially in a year like this. Police officers, firefighters, EMS workers, correctional officers, search and rescue, dispatchers, security guards, federal agents, border patrol agents and military personnel are essential to our country and SERVPRO honors them every year through the First Responder Bowl. 

The First Responder Bowl first started in December 2014 to honor those who have specialized training and are the first to arrive and provide assistance at the scene of an emergency. 

This year, the First Responder Bowl will take place on December 26, 2020 at the Gerald J. Ford Stadium on the campus of Southern Methodist University in Dallas, Texas at 2:30 PM CT. 

We know we’re looking forward to it! 

For more information about the First Responder Bowl, please visit 

Time to Get Ready For Winter!

11/10/2020 (Permalink)

While we’ve had a few days with wonderful weather this week, winter is coming! At SERVPRO of Norridge/Harwood Heights, we’re ready for the colder weather, but are you? In order to get ready for the winter, SERVPRO has prepared a list of things to get done before the temperatures drop! 

  1. Make sure any winter items, such as ice scrapers, shovels and salt are easily accessible. 
  2. Clean and store any patio furniture
  3. Winterize your in ground sprinklers
  4. Check any/all weatherstripping around the house and replace/repair any that are damaged
  5. Check your roof and replace any shingles if needed
  6. Check your fireplace for any damage
  7. Check your smoke alarm/carbon monoxide alarm and change batteries if needed
  8. Clean your carpets (SERVPRO can help with this one!)
  9. Change air filters

Don’t forget to check these things off your list while the weather is still nice!

How to be Prepared for Water Damage

9/2/2020 (Permalink)

Happy National Preparedness Month! 

We know things happen in a blink of an eye, which is why we’re available all day, every day. The best thing you can do in those situations is to have a plan in case a water emergency happens. I’ll be listing some important things you can add to your plan in case you experience a water emergency at your home or business. 

  • First things first, protect yourself and your possessions. Try to shut off any electricity to an affected area by switching off the circuit breaker or unplugging any devices. Also, rescue any important documents or electronics.
  • Next, figure out the source of the water and try to stop the water from increasing any damage. The most likely source is a burst pipe or hot water tank leak. Use your shut off valve. If the leak is on the ceiling, call in a professional to locate the source. Also, look out for mold, which can be identified by a musty smell or discolored ceilings/walls. 
  • After trying to limit the damage, call your insurance provider and figure out any steps you need to take. You should also have a claims adjuster come out and document the damage and estimate the cost of repairs. Take photos of the damage and any affected valuables. 
  • Start the process of drying out your property. You could hang up rugs and move any furniture from the affected area. Also, use fans or dehumidifiers to dry wet areas. 

Contact us today for your water damage restoration needs

All About SERVPRO's Commercial Services

8/27/2020 (Permalink)

SERVPRO of Norridge/Harwood Heights means business when it comes to our commercial clients. We are able to perform a wide array of tasks for our clients and their businesses. Today, we’ll go ahead and highlight some of the tasks that SERVPRO can provide for your business. 


A well cleaned workspace invigorates employees and impresses customers and guests. SERVPRO is well equipped and trained to clean your commercial building. We specialize in deep cleaning carpets among other services like cleaning walls, surfaces, and upholstery. We are also able to handle cases of vandalism and deodorization. 


During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. We are able to disinfect commercial buildings including high touch office areas like bathrooms and kitchens. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims.

Flood/Water/Fire Damage 

The majority of work SERVPRO does is cleanup from damage caused by floods, water or fire. We handle these damage cases in homes and commercial businesses. No job is too large! We understand that these things happen quickly and can cause interruptions to your business, so we have 24 hour emergency services. 

Emergency Ready Profile (ERP)

We are proud of our ERP work. An ERP involves a no cost assessment of your facility and a concise Profile Document that contains critical information needed in an emergency. It creates a plan of action that can get you back into your business as soon as possible. It also establishes SERVPRO of Norridge/Harwood Heights as your disaster mitigation and restoration provider. The document will also provide facility details such as shut-off valve locations, priority areas, and priority contact information. An ERP is a great tool that prepares your business for any emergency. 

If you need or would like any of these above services, please call SERVPRO of Norridge/Harwood Heights!

5 Appliances that Can Cause House Fires

8/25/2020 (Permalink)

A few weeks ago, we featured a blog post about different household appliances that can cause water damage or floods in your home. Today, I would like to continue the conversation, but this time focusing on different appliances that can cause house fires in your home. While appliances are completely safe, it is possible for a fire to occur. 

Cooking Ranges

Human error can account for the majority of stove/oven fires, but it is possible to have an electrical error that causes a fire. Electric stoves actually cause more fires than gas stoves. It's important to keep a watchful eye on anything that you are cooking. Also, do not store anything on your stove. 


Dryers are the cause of 16,000 fires each year. Most of the fires are related to the lint trap not being cleaned. There can also be electrical issues which can cause a fire. Do not overload your dryer and follow the manufacturer’s instructions. 


Dishwashers are actually the second kitchen appliance that cause the most fires. The combination of water and electricity can cause electrical fires. We recommend not running your dishwasher when you are leaving your home. 

Portable cookers

Slow cookers and chafing dishes are a common cause of house fires. Newer models of these items have timers, but older models do not. If you use an older slow cooker, make sure you aren’t using it overnight or while you are away. 


This appliance causes a lot more fires than expected. With refrigerators, the cause of the fire is never human error related, but instead electrical. Refrigerators are running all day and all night, and overtime, individual parts of the refrigerator can wear down, including compressors and relay switches, which are the primary causes of refrigerators igniting.

Top Benefits of Professional Office Cleaning

8/14/2020 (Permalink)

With many employees and customers coming in and out of the office, dust, mud and germs can easily affect your workspace. A professional cleaning of your office can have many benefits. We’ll touch upon some of the benefits in this blog post! 

First and foremost, a high quality carpet cleaning can help remove dust, which will help with the air quality in the office. Professionally cleaning the carpet will also help remove any dirt that was embedded into the fibers of the carpet. Cleaning any upholstered office furniture could also help remove any dust. With removing the dust from the office, respiratory health of employees and customers will improve.To even further the health of employees, sanitization of high touch areas is also recommended. Germs are easily spread through these areas, like door knobs or keyboards.

Having a clean office space looks more professional as well. The clean floors and furniture look inviting and are excellent marketing tools. The tidy workspace exudes the idea that you value your employees and customers. 

Lastly, and importantly, your employees will be happier with clean workspaces. SERVPRO of Norridge/Harwood Heights would be happy to assist you with any office cleanings! 

Bonfire Safety!

8/8/2020 (Permalink)

One of my favorite summer activities involves sitting around the fire with my family and enjoying roasted marshmallows. While having these fires can be relaxing and fun, we should also be aware of some safety tips regarding bonfires to make sure while we’re having fun, we are also being safe. 

  1. Check the weather forecast. Make sure there aren’t any high winds, which could help the fire spread outside of a firepit. 
  2. Wear appropriate clothing. Make sure your clothes are not flammable and wear hard-soled shoes, not rubber soles or flip flops. 
  3. Keep a bucket of water or a garden hose nearby in case of the fire does spread outside of the firepit. 
  4. Keep a safe distance from the fire and don’t horse around close to the fire. Keep a watchful eye on any children or pets.
  5. Make sure to put the fire out completely when you are done. 

Bonfires are a super fun summer activity, but make sure you’re being safe while enjoying the fire.

Things to Check after a Storm

8/1/2020 (Permalink)

Storms bring heavy winds and rain, and can cause thousands in damage. After a big storm, it is advisable that you check around your property to see what has been damaged. Some things, if left unattended, can cause further damage. These are the locations we recommend checking:

  • Roof-Check for broken or missing shingles. The shingles are overlapped to help waterproof your roof. Without these shingles, your roof is vulnerable to water damage and if the water does get into your roof, it can cause mold. 
  • Gutters- Are your gutters draining properly? If they are clogged, water can seep into your roof or walls, which can be a costly fix. 
  • Basement- If the rains were heavy, it could overwhelm your sump pump and cause a flood in your basement. 

Storms can be scary, but the aftermath can be even scarier and costly. Be proactive after a storm to help avoid any water damage. 

How Floods could Affect your Norridge/Harwood Heights Business

7/31/2020 (Permalink)

We often think about the damage that floods can do to our homes, but we fail to think about floods affecting our businesses. Some businesses cannot recover from the damage that floods have caused.  Here are some of the ways floods can affect small businesses. 

Floods can cause major structure damage to your business, which can lead to shutting down your business for an indefinite amount of time while repairs take place. This can cause a lot of lost revenue for the business. Check to make sure your business has flood coverage, which can help relieve some of the pressure of the repairs. 

Floods can also damage inventory, documents, and machinery. These can be very expensive to replace. Try to store any inventory on shelves to make sure they’re not on the floor in case of a flood. Put documents in a safe spot and keep many copies to insure that they aren’t lost in case of a flood. 

Electrical damage can also occur due to a flood. Power and telephone lines can be affected, and while these are usually repaired quickly, depending on how widespread the damage is, it could take a few days to repair the lines. The lack of power can be devastating to many businesses that rely on power, like restaurants with refrigerators or freezers, or other businesses that rely on computers. If your business relies on power, consider having an emergency generator in case of a flood or other damage. 

Just a few inches of water can cause major damage to your business. It’s always better to be prepared for a disaster so you have a plan immediately after the event.

How to Tell if you have a Mold Problem in your Home.

7/29/2020 (Permalink)

Mold can cause many different problems in your home and sometimes it isn’t super simple to figure out if you may have a mold issue. Check out these telltale ways to discover if you may have a mold infestation. 

You can visibly see mold 

The easiest way to tell if you have mold is by visibly seeing it. Also, if there is a lot of visible mold, that can indicate that the underlying problem is larger. While you may be tempted to just scrub the area of mold, this actually will not remove all the mold. The best thing you can do is call a mold remediation company, like SERVPRO of Norridge/Harwood Heights.

You could be experiencing health effects

While you can experience health effects from many different causes, mold can be one of those causes that can be easily overlooked. If you want to eliminate mold as a culprit, leave your home for a few days and see if your symptoms stop. 

You can notice a musty odor

There are many different types of mold, and because of this, the smell of molds may vary. However, if you notice a musty smell that isn’t common to your home or building, that may signify that there is mold growing. 

You have a history of flooding

After a flood, you may keep an eye on the location of the flood to see if you notice any mold growth, but mold can grow long after the flood occurs. Most mold isn’t visible until a few weeks after the initial flooding. 

If you have mold in your home, make calling SERVPRO of Norridge/Harwood Heights your next step!